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How do I file a claim against the County?
In many cases (such as sod damage from one of our snow plows) all that is necessary is to call the...
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How do I find or get a survey of my property?
We will gladly check to see if a private survey has been filed with our office. If there is not a...
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How do I know when the snow plows will get to my neighborhood?
We cannot provide a time when we will be in your neighborhood. The following provides the...
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How do I report a rotting wooden bridge to get it replaced?
Replacement of drainage structures such as culverts and bridges which serve only the property...
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How do I report an abandoned vehicle?
In most cases, a vehicle is considered “abandoned” after 48 hours of being legally parked on a...
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My neighbor will not mow his lawn, who do I contact?
If you are within the City of Omaha contact the Parks Department’s Weed and Litter section at 402-444-5910....
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My neighbor will not shovel his sidewalks, who do I contact?
Outside the city limits of Omaha there are no laws requiring sidewalks be cleared. Generally such...
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Who repairs the street lights?
OPPD normally repairs street lights. There are some special decorative street lights installed by...
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Who repairs the streets in my subdivision?
If you live in an incorporated SID, the SID is responsible for street repairs. If you live in an...
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Who repairs the traffic signals?
The City of Omaha’s Traffic Maintenance repairs traffic signals for the City of Omaha and for Douglas...
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Who repairs traffic signs (including street name signs)?
If you live in a city or town contact the local Public Works Department. In Omaha such complaints...
How do I know when the snow plows will get to my neighborhood?
We cannot provide a time when we will be in your neighborhood. The following provides the guidelines we must follow during snow operations. Douglas County has adopted a policy of clearing SIDs of snow after addressing the county road system, as allowed by state law and county board resolution.
(Statute 39-1405 #2 The county board may, after clearance of snow and ice from the county road system, clear snow from all public streets of incorporated sanitary and improvement districts in the same manner as if such streets were part of the county road system.
Any county board performing such snow and ice clearance in a sanitary and improvement district shall not be held liable for any damages arising from such snow and ice clearance unless damages arise as a result of gross negligence.).
In typical snow situations, equipment is sent into residential areas concurrently with equipment going on the county road system. In these cases, the time lag in clearing the county road system is negligible.
In case of more severe snow and ice emergencies, we will continue to clear the county road system with all available equipment, until the county roads are serviceable, and then send equipment into residential areas.
The county will send equipment into the SIDs as quickly as possible. This timing will be determined by the management of the Douglas County Engineer’s Office, based on the existing conditions. The SIDs retain the right to provide their own snow removal if they choose to do so.